Routed Solutions

AI-powered receptionists for local businesses

Your phone, answered. Even when you can't.

Routed Solutions sets up an AI receptionist that picks up when you're busy or closed, or answers every call if you'd prefer. It books appointments, answers questions and texts you a summary of every call.

No long-term contract. Keep your existing number.

This weekend's callsAll answered

Sarah wants a cut and blow-dry this week.

Booked: Thursday 2:30pm

New customer asking about a boiler service in Brentwood.

Details taken, you've been texted

Mark needs to move Tuesday's appointment.

Moved to Wednesday 10am

Asking if you're open on bank holidays.

Answered

Missed calls are missed customers.

When you're with a client, on a job or closed for the day, the phone rings out. Most callers don't leave a voicemail. They ring the next business on Google.

Built for businesses where your hands are full

  • Hair and beauty salons
  • Barbers
  • Clinics and therapists
  • Trades and home services
  • Restaurants and cafés

How it works

You don't need any technical knowledge. We set everything up and look after it for you.

  1. We learn your business

    Your services, prices, opening hours and how you like calls handled.

  2. You choose which calls it takes

    Your number stays the same. Your AI receptionist can cover the calls you miss and after-hours calls, or handle every call for you.

  3. You get the results

    Bookings go into your diary, and you get a text summary of every call.

Two ways to use it

Your backup receptionist

Answers the calls you can't get to, plus evenings, weekends and days you're closed. You still pick up when you're free.

Your full receptionist

Manages all of your calls and bookings, so you never have to stop what you're doing to answer the phone. You just get the summaries.

What your receptionist does

  • Books and moves appointmentsStraight into the booking system you already use, where supported.
  • Answers common questionsPrices, opening hours, location, parking. Whatever callers usually ask.
  • Takes messages and quote requestsWith the caller's name, number and what they need.
  • Passes on anything urgentYou get a text straight away so you can call back.

Need a website too?

We build simple, fast websites for local businesses that show what you do, how much it costs and how to book. Ask us about it when you get in touch.

Simple, clear pricing

A one-off £1,000 setup, then a monthly plan based on how many calls you get. For most businesses, a few extra bookings or jobs a month covers the cost.

Essential

£350 a month

Up to 400 call minutes. Ideal for missed and out-of-hours calls.

Pro

£650 a month

Up to 1,500 call minutes. Can manage all your calls and bookings, with priority support.

Questions

Will callers know it's not a person?

It sounds natural and friendly, and it lets callers know they're speaking to your AI assistant. Get in touch and we'll show you how it sounds.

Do I need to change my phone number?

No. Your existing number forwards to the assistant, either just when you don't pick up and when you're closed, or for every call if you'd like it to manage all your calls and bookings.

What if a caller wants to speak to someone?

It takes their details and the reason for the call, then texts you straight away so you can ring them back.

Is there a contract?

No long-term contract. After the one-off setup, plans run month to month and you can cancel any time.

Let's get you set up.

Leave your details and we'll call you to talk through your business and the right plan for you.

Prefer to talk first? Ring 07557 149192.